Frequently Asked Questions

Welcome to the FAQ page.
Here you will find answers to some of the most common questions about our products. If you have any other questions, please feel free to call us at 608-757-1989.
Is there an age limit on claiming my child as a dependent?
How do I notify the IRS my address has changed?
Can I receive a tax refund if I owe for a prior year's federal taxes since I am currently making a payment under an installment agreement payment plan?
To qualify for Head-of-Household filing status, do I have to claim my child as a dependent?
Where is my tax refund?
I received a Third $1,400 Economic Impact Payment issued in March-April 2021. Do I need to Pay all or some of it back, if the information reported on my 2021 tax return shows I don’t qualify for the amount I already received?
Will I need to provide information about the Third Economic Impact Payment or any additional payment in order to claim the 2021 Recovery Rebate Credit?
Is the Third Economic Impact payment included in my gross income for 2021?
I was claimed on someone else’s tax return in 2020 and I did not receive the Third Economic Impact Payment, what can I do to get this payment?
Advance Child tax Credits: How do I reconcile my Advance Child Tax Credit payments?
How can the total amount of the Advance Child Tax Credit payment be greater than the amount that I actually qualify for on my 2021 tax return?
If I qualify for repayment protection for the Excess Child Tax Credit that I owe, how much repayment relief will I qualify for?